What We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw through your mobile
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wallet, including timestamps and amounts, so we can verify your account activity and process your requests accurately. Device and session data — your IP address, browser type, and pages visited — are logged automatically to keep your account secure and to detect unusual access patterns. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain your account data for as long as your account remains active and for
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a period after closure as required by applicable law. You may request a copy of your data or ask us to delete it by contacting our support team. Availability of certain features depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.